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2475146 - SUM : logon via SAP Host Agent is failing "Unable to locate the requested resource" or "<hostname>\<sidadm> is not authorized to process the operation ExecuteOperation"

Symptom

You have registered the Software Update Manager (SUM) with SAP Host Agent

You entered the URL generated, that is honstname:1128/lmsl/sumjava/SID/index.html in the browser and get the following error:

Not Found

Unable to locate the requested resource

Checking the log file /usr/sap/hostctrl/work/sapstartsrv.log, you see following error:

[[Thr 140461600352000] *** ERROR => ConnectContext for /lmsl/sumjava/SID failed [Operation [id=901B0E82D84A1EE6B4EB8F9DD0DF4B2A] 
terminated with errors : 9 ()
] [HTTPProxyHan 711]


OR

authorization_error.GIF


DIR_SAPHOSTAGENT\work\sapstartsrv.log shows below error

==========

[Thr 4268] Thu Mar 26 20:14:32 2020
[Thr 4268] HTTPHandlerManager : HTTP Handler found for /lmsl/sumabap/<SID>/manual_actions?xsl=0&_=1585251362394
[Thr 4268] *** WARNING => Invalid file 'runnings.commands\005056A59D061ED79FB012010D7D4108_0_6684_4294967294' [PersistentOp 343]
[Thr 4268] *** ERROR => Permission denied: user <hostname>\<sidadm> has no permission for operation 005056A59D061ED79FB012010D7D4108 [OperationPlu 326]
[Thr 4268] *** WARNING => Invalid file 'runnings.commands\005056A59D061ED79FB012010D7D4108_0_6684_4294967294' [PersistentOp 343]
[Thr 4268] *** ERROR => Permission denied: user <hostname>\<sidadm> has no permission to retrieve the results of operation 005056A59D061ED79FB012010D7D4108 [OperationPlu 391]
==========

Please note that the above is just an example and could show a different id.




\ is not authorized to process the operation ExecuteOperation""> Read more...

Environment

SUM

Product

SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP Solution Manager 7.2 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

upgrade, SUM, not authorized, ExecuteOperation, Forbidden, 403, Unable to locate the requested resource , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , BC-UPG-TLS-TLA , Upgrade tools for ABAP , Problem

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