SAP Knowledge Base Article - Preview

2475092 - Some users cannot be found in People Search - SuccessFactors Platform

Symptom

  • Some users cannot be found in search box "People Search" whereas others can.
  • I am able to search users in People Profile Search but cannot search the same users in  "people search" or "action search".

***Image/Data in this KBA is from SAP internal systems, sample data or demo systems. Any resemblance to real data is purely coincidental.***


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Environment

  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions

Keywords

Manage Users, Employee Export, Export Users, Import Employee Data, Basic Import, status, active, inactive, Admin Center, Success Factors, EmployeeCentral, SOLR Search, unable to search user, find, username, useriderson, people search, action search, inactive, personid , Action search , People search , action search , PLS-7543 . New Hire , Search , unable to search , unable to search user , people search , global search , search , Search , KBA , LOD-SF-PLT-SRH , Search , LOD-SF-EC , Employee Central , LOD-SF-PLT , Platform Foundational Capabilities , Problem

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