SAP Knowledge Base Article - Public

2474740 - Learning: Reminder notification sent to enrolled users for inactive schedule offering


  • Users are receiving schedule offering delivery notification for inactive schedule offerings.
  • SO reminder notification triggered for inactive schedule offerings


Learning Manangement System
SuccessFactors LMS

Reproducing the Issue

1. Inactivate   a schedule offering

2. Ensure users are still enrolled in the SO

3. Run Schedule offering Delivery APM


Scheduled offering is inactive but not cancelled


  • Reminder notifications are triggered to users because schedule offering is not cancelled.
  • Admin has to ensure the following things to avoid reminder notifications to users for inactive SO

1. Remove all enrolled user from SO
2. OR Cancel the SO after inactivating it.


schedule offering reminder, so reminder notification, inactive schedule offering, inactive so, reminder notification inactive schedule offering , KBA , LOD-SF-LMS , Learning Management System , Problem


SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611 ; SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705