SAP Knowledge Base Article - Public

2473766 - MDF Portlet showing as Untitled on SAP SF Mobile app - SuccessFactors Employee

Symptom

  • Fields appear as "Untitled" on SF mobile app
  • Portlet name showing as Untitled on SF mobile app

** Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental **

Environment

  • SAP SuccessFactors Mobile
  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Metadata Framework (MDF)
  • SAP SuccessFactors Employee Profile
  • SAP SuccessFactors Platform

Reproducing the Issue

  1. Logon to SAP SF Mobile app
  2. Go to your profile page
  3. Some blocks/portlets are showing "Untitled" instead of their names:

Untitled.PNG

Resolution

There are RBP permissions that are needed in order to be able to found the portlets names properly:

  • Under Metadata Framework > Access to non-secured objects
  • Under Manage Integration Tools > Allow Admin to Access OData API through Basic Authentication

If the affected user has the needed permissions, please try this workaround:

  1. Logon into SF and navigate to Admin Center Manage Configuration UI
  2. Search your UI screen which is appearing as "Untitled"
  3. Try to add something new and then revert those changes - This will enable the Save button for the UI screen.
    Example:
    1. Click Add Field => a new Input field is shown (Do not click Save at this stage)
    2. Click the delete icon for the field you just added to revert the change
    3. Click Save button which is enabled on top right corner
  4. Re-login into your SF mobile app, your "MDF portlet" should be shown with title now

NOTE: If the suggested workaround does not work, please submit an incident with SAP Product Support team (LOD-SF-MDF) providing all the necessary details and a test user with support access enabled.

Keywords

SuccessFactors; Mobile Aapplication; MDF Block; Untitled; Mobile; MDF portlet; Android; Custom MDF; personal information, employment information , KBA , LOD-SF-MDF-UI , UI Config, Layout & Rules , LOD-SF-FWK-MOB , Mobile Application , Problem

Product

SAP SuccessFactors HXM Suite all versions