The phone number in People Profile header is clickable which will trigger third-party communication software such as Lync and Skype (if installed) when selected.
Image/Data in this KBA is from SAP internal systems,sample data or demo systems.Any resemblance to real data is purely coincidental.
People Profile 3
Reproducing the Issue
In People Profile, phone numbers are configured as hyperlink. This may cause issues with some customers who puts incomplete phone numbers and/or extensions.
This is by design to trigger third-party communication software such as Lync and Skype (if installed) when selected.
This is expected behavior.
KBA , LOD-SF-EP , Employee Profile , How To