Initiate Onboarding from RCM , Application Error pops up
SAP SuccessFactors Onboarding & Recruiting Management
Reproducing the Issue
- Recruiting => Job Requisitions
- Search with Req Id, click on the Candidates and select the test candidate
- Click Initiate Onboarding for the candidate from Actions tab
- Error Pop up appears with Error Id. Not able to move candidate to Onboarding.
These types of errors indicate a configuration issue.
Mandatory fields must be configured and mapped with Onboarding.
Check whether Hiring Manager and HR Manager are mapped or not. If either of these fields is not configured , this error message will be thrown.
Note that First Name and Last Name are mandatory fields too.
Initiate Onboarding Fails, Unable to Initiate Onboarding, HRManager, HiringManager, Error popup, Script error, RCM to ONB mapping , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem