SAP Knowledge Base Article - Preview

2469927 - BENCH_ERROR appears when opening a Web Intelligence report in HTML mode using OpenDocument link


  • By opening a Web Intelligence report using OpenDocument link, the following BENCH_ERROR appears:

\u003Cinput type=\"hidden\" name=\"BENCH_ERROR\" value=\"Error Number :  - Error Description : Failed to retrieve the cube for connection <Connection name> to BEx Queries in BW System.\"\u003E 

Failed to retrieve the cube for connection <Connection name> to BEx Queries in BW System. (Error: INF)

  • Issue is only reproducible in BI launch pad, HTML mode.
  • The error is not related to "Refresh on open" function.



  • SAP BusinessObjects Business Intelligence Platform 4.2 SP03 patch02
  • Web Intelligence


SAP BusinessObjects Business Intelligence platform 4.2


bi 4.2, sp3, patch2, webi, web intelligence, BENCH_ERROR, opendocument, failed to retrieve, bw, cube, u003E, html , KBA , BI-RA-WBI , Web Intelligence , Problem

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