SAP Knowledge Base Article - Public

2469446 - Email with Excel Macro as Attachment is not Creating a Ticket


You are sending an email with excel Macro file as attachment and it is not creating a ticket

Reproducing the Issue

You are referring to a scenario, where you are sending a email with excel macro as attachment  to cloud for customer system and expect a ticket to be created.


Further to our discussion with the product management , please note that excel files with macros are considered to be risky and are filtered out by our CRYGEN server in our infrastructure.


This is an Expected system behavior


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