SAP Knowledge Base Article - Preview

2467617 - Creating External Follow-up Sales Orders will be Disabled if Alternative Items Exist in the Sales Quote

Symptom

Creating external follow-up sales orders will be disabled if alternative items exist in the sales quote.

The Alternative to Line needs to be reset and the item cancelled if it was not ordered by the account.

The action Create External Follow-up Document will be enabled once the alternative item reference was removed.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins 1802

Keywords

Sales Order, Follow-up , KBA , LOD-LE-CQP-CO , Lean Sales Orders , Product Enhancement

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