SAP Knowledge Base Article - Preview

2467613 - Error Message: “Process Type Can't be Changed” While Updating the Status of the Phone Call Activity Using Data Workbench

Symptom

Your requirement is to update the status of the Phone Call activity from Open to In Process using Data Workbench, but you are not able to proceed due to Processing Error:

Process type can't be changed


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Environment

SAP Hybris Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions

Keywords

Data Workbench User Guide, leading zeros, leading zeroes, zero, Value truncated , KBA , data workbench user guide , leading zeros , leading zeroes , zero , value truncated , LOD-LE-AM , Activity Management , How To

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