SAP Knowledge Base Article - Preview

2467583 - Process is running continuously when creating webi report from BI Launchpad in BI 4.2 SP3


  • Not able to create webi report from BI Launch pad based on exsiting universe.
  • Once you select universe in launchpad, the process runs endlessly.
  • Error "The action cannot be performed (Error :INF)" while opening the existing report from Launchpad.
  • No issue seen in rich client or at universe level.



  • SAP BusinessObjects Business Intelligence 4.2 Support Pack 3
  • Web Intelligence
  • SQL server


SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2


hanged BO BI efashion works fine correct incorrect waited long running state no resultaction cannot be performed unavailable stopped failed , KBA , BI-RA-WBI , Web Intelligence , Problem

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