A user is assigned more than one matrix manager. The user does not appear in the 'My Team' tile for all his/her matrix managers.
SAP SuccessFactors HCM Suite
The Matrix Report Threshold is set to "-1".
- You'll require access to Provisioning page to implement this solution or workaround.
- Provisioning access is only granted to certified Partners and Support Engineers.
- If you don't have access, you may need to create a Support incident or request your Partner to refine your configuration.
Please follow the below steps:
- Go to Provisioning
- Look for the following feature and edit it accordingly: Matrix Report Threshold
- Please enter the requested value in the following option (Setting the value to -1 means "null")
NOTE: If the number of Matrix Reports is greater than the configured Threshold from Provisioning, no Matrix Reports will be displayed in the Company Org Chart.
2465659 - Org Chart tile in Home page
Matrix Report Threshold, provisioning, home page, matrix manager , KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-HOM , Home Page , Problem