SAP Knowledge Base Article - Public

2465696 - Matrix Report Threshold - My Team Tile (Matrix manager)


A user is assigned more than one matrix manager. The user does not appear in the 'My Team' tile for all his/her matrix managers.


SAP SuccessFactors HCM Suite


The Matrix Report Threshold is set to "-1".



  • You'll require access to Provisioning page to implement this solution or workaround.
  • Provisioning access is only granted to certified Partners and Support Engineers.
  • If you don't have access, you may need to create a Support incident or request your Partner to refine your configuration.

Please follow the below steps:

  1. Go to Provisioning
  2. Look for the following feature and edit it accordingly: Matrix Report Threshold
  3. Please enter the requested value in the following option (Setting the value to -1 means "null")

NOTE: If the number of Matrix Reports is greater than the configured Threshold from Provisioning, no Matrix Reports will be displayed in the Company Org Chart.

See Also

2465659 - Org Chart tile in Home page


Matrix Report Threshold, provisioning, home page, matrix manager , KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-HOM , Home Page , Problem


SAP SuccessFactors HXM Suite all versions