SAP Knowledge Base Article - Public

2465387 - Smaller Photos cannot be zoomed in Profile - SuccessFactors Employee Profile

Symptom

Some specific photos cannot be zoomed in Employee Profile V12/People Profile

Environment

  • SAP SuccessFactors Employee Profile

Reproducing the Issue

Edit your profile picture, and then try to zoom in on it. You'll notice that some pictures will maintain their size even when zoomed in.

Cause

This happens because the default behavior of the application is to not allow small photos from being zoomed in, so the photos won't lose quality.

Resolution

You have to check the dimensions of the pixels and increase the quality of the image and also the size of the pixels. Increasing both you can have the zoom working and also avoiding the image to cut off.

Keywords

SuccessFactors; Photo; Zoom; , KBA , LOD-SF-EP , Employee Profile , LOD-SF-EP-PHO , Photo Management , LOD-SF-EP-PP3 , People Profile (PP3) , How To

Product

SAP SuccessFactors HXM Suite all versions