SAP Knowledge Base Article - Public

2465347 - Custom Tiles missing after enabling New Page Home v3


  • Custom Tiles have disappered after upgrading Home Page V3 from Upgrade Center 


  • BizX Platform 

Reproducing the Issue

  • Go to Admin Center -> Upgrade Cener 
  • Enable New Homepage 
  • Go back to Home Page - Custom Tiles no longer visible from home page 


  • Custom Tiles will not be migrated with New Home Page V3 upgrade if Migration was previously performed.
  • Only first time migration to New Home Page will also include the migration of the Custom Tiles


  • From provisioing-> Company Settings ->  "Enable Homepage v3 Configuration Migration during Upgrade via the Upgrade Center (only applicable if "Enable Homepage v3 Upgrade via the Upgrade Center" is enabled, and will cause old [Homepage v2] configuration to be migrated to the new [Homepage v3] configuration when the Homepage v3 upgrade is initiated via the Upgrade Center)"


  • Undo the New Homepage from upgrade center -> Logout of your Instance


  • Log back in and re-enable the New Home Page from the upgrade center and custom tiles should now be visible from on the New Home Page V3


  • New Home Page
  • Hompage
  • Custom Tiles 
, KBA , LOD-SF-PLT-HOM , Home Page , LOD-SF-PLT-ADM , Admin , Problem


SAP SuccessFactors HXM Core all versions