SAP Knowledge Base Article - Public

2465085 - Error while accessing Candidate Search tab


Getting an error message while accessing 'Candidate' Search tab.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Login to instance
  2. Navigate to Recruiting> click on Candidate search tab
    Candidate search tab.png

  3. You get a below application error after clicking on 'Candidate' tab.
    Candidate search tab.png


One of the cause is index not yet created for the instance


  1. If you are implementing RCM and getting an error accessing Candidate Search tab, please make sure index is created for the instance.
  2. If it is not, please create an incident for the Support to build an index for the instance.
  3. Once index is created, you will be able to access Candidate Search tab.


Candidate Search, Candidate Search error , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem


SAP SuccessFactors Recruiting all versions