SAP Knowledge Base Article - Public

2464867 - HCM Picklist Blank in NES or Panels - Onboarding 1.0

Symptom

BizX Picklist is showing Empty. Not all picklists are affected.

Environment

SAP Successfactors Onboarding

Reproducing the Issue

  • Access any Panel where Picklist is showing empty list
  • Same can be observed from Previewing a Panel also

Cause

Incorrect mapping in Picklist file.

Resolution

If not all picklist are empty , it means connection with BizX is working fine but issue can be with Picklist file.

1. Login to bizX => Admin center
2. Picklist management
3. Download picklist file
4. Check for the picklist which is showing as empty
5. Make sure , text/label under Locales are defined

If any of the locale has value for eg en_UK has text/label defined , change the default locale for a test candidate to en_UK and access the panel again and check if Text/label is visible or not

See Also

2422154 - Picklist showing UNAVAILABLE in Panels - Onboarding 1.0 [Integration with BizX]

2396672 - Picklist is not appearing in onboarding - Onboarding 1.0 [Panels]

Keywords

Onboarding 1.0, ONB 1.0, OBD, SuccessFactors, On boarding , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem

Product

SAP SuccessFactors Onboarding