SAP Knowledge Base Article - Public

2464692 - Content courses not launching for iOS

Symptom

When attempting to launch a content course from a content vendor or from iContnet, the course does not launch on iOS, but does launch on Android and on a PC browser.

Environment

SAP Learning Management System

SAP SuccessFactors Mobile application.

Cause

The content is launching and communicating under Http. We only support iOS with Https communication.

Resolution

Setup the Content to communicate in Https, and make suire the launch method is in Https

Keywords

Apple, iOS, android , KBA , LOD-SF-LMS-MOB , Mobile Application Issues Only , Problem

Product

SAP SuccessFactors Learning 1611