SAP Knowledge Base Article - Preview

2464052 - "Could not open the connection to the URL" error when SSL connection is establishing


You have configured a receiver channel which requires the connection to receiver service over SSL. You imported certificates to Keystore View and configured the necessary Keystore Entry for certificate authentication in channel's configuration. However, in the Channel Monitor tool you can see that channel has error and after executing channel ping it is shown "Could not open the connection to the URL <URL_of_destination_service>".


In system logs you can see the error "Error creating client SSL socket". After capturing XPI Inspector traces with Example 50 for affected channel you can see the following error entry:

Caused by: User <username> does not have permission with parameters
name keystore-view.entries.<name_of_keystore_view_you_use>
instance <name_of_your_certificate>



  • PI Release Independent
  • SAP NetWeaver
  • SAP Process Integration


SAP NetWeaver 7.1 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3


TrustedCAs, SSL, certificate,, KeystoreEntryPermission, READ_ENTRY, Process Integration 7.0, PI 7.0, PI 7.01, PI 7.02, Process Integration 7.10, PI 7.10, Process Integration 7.11, PI 7.11, Process Integration 7.30, PI 7.30, Process Integration 7.31, PI 7.31, Process Orchestration 7.40, PI 7.40, PO 7.40, Process Orchestration 7.50, PI 7.50, PO 7.50, NetWeaver, XI , KBA , BC-XI-CON-AFW-SEC , Security , BC-JAS-SEC , Security, User Management , Problem

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