SAP Knowledge Base Article - Preview

2463474 - SUM PREP_INPUT/DBQUERY_PRE error: Password for 'sapsso' does not work - SAP ASE for Business Suite


You are running SAP applications on SAP ASE database.

You use SUM 1.0 SP19 PL5 to upgrade/migrate existing SAP ERP/Solution Manager systems. You find SUM phase PREP_INPUT/DBQUERY_PRE to fail with the following error while executing SYBCONCHECKSSO.TSQL script:

ERROR:  'Password for 'sapsso' does not work, please re-enter'.  The password is validated via isql

               EXECUTING /xxxxxx/xxxxxxx/SUM/abap/bin_749/SAPuptool execdb ../var/SYBCONCHECKSSO.TSQL

               Logging to '/xxxxx/xxxxxxx//SUM/abap/log/SYBCONCHECKSSO.LOG'

               *** FATAL: Got signal 'SIGSEGV' (11)! Please contact the SAP support!

               SAPup> Process with PID 17659 terminated with status -11 at 20170420134628!



  • SAP Adaptive Server Enterprise (ASE)  16.0 for Business Suite
  • NetWeaver 7.4, 7.5
  • SUM 1.0 SP19 PL5
  • SAP Kernel 7.49 (used by SUM)


SAP NetWeaver Application Server for ABAP 7.51 innovation package


SUM SP19 PL5, PREP_INPUT/DBQUERY_PRE, Password, sapsso, SYBCONCHECKSSO, SIGSEGV, terminated with status -11 , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.