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2463173 - Service could not be activated after deactivated


After deactivating a service by Web Dispatcher Administration Page, you are not able to reactivate it. 

Outputs found:

  1. Admin page shows the following message: Service could not be activated: Internal ICM error(-1);
  2. There are WARNING messages at Web Dispatcher trace (dev_webdisp) saying that service could not reactivate:  *** WARNING => IcmIActivateService: Could not reactivate service (rc=-1) <service entries> [icxxserv.c 2335];
  3. The KBA 2089881 was already checked and all configuration for ICMBND is right;
  4. After performing netstat tests on OS level, you still seeing port service bound.

These same symptoms are applicable for ICM Administration Page.



  • SAP Web Dispatcher 745 running under based on Unix platforms


SAP NetWeaver all versions


-auto_restart, auto, restart, high avaibility, HA, bind, port, watchdog, dev_webdisp, dev_webdisp_watchdog, dev_icmbnd , KBA , auto_restart , BC-CST-WDP , Web Dispatcher , BC-CST-IC , Internet Communication Manager , Problem

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