SAP Knowledge Base Article - Public

2462522 - Default SuccessFactors templates in SAP Analytics Cloud are not matching with the data retrieved from OData API Data Dictionary


  • Data is not available in SuccessFactors when using the predefined SuccessFactors template in SAP Analytics Cloud.
  • Specific OData entity is listed in the template but is not available under the same entity path in SuccessFactors.
  • While checking the same entity in SAP SuccessFactors OData API Data Dictionary observe that the template is missing OData entity (For example Gender).


  • SAP Analytics Cloud 2017.7.1

Reproducing the Issue

  1. Go to Models
  2. Create model
  3. From App
  4. Choose a SuccessFactors connection
  5. Use a pre-defined template (e.g.: Headcount)
  6. Observe that one (or more) entities are listed in the template but are not correct, i.e. not retrieving data.


We only retrieve data provided by SuccessFactors.

If the data is removed from SuccessFactors, then the data will not be available in SAP Analytics Cloud in the template query.

See Also

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SAP Analytics Cloud 1.0