SAP Knowledge Base Article - Public

2462030 - Time Off not showing actual Work Schedule on iPhone - defaluts to 24 hours


When booking Absences using iPhone the Default Time Off screen is not showing employee's actual Work Schedule for the day. It shows 24 hours and it prevents employee from booking time unless he changes (reduces) the daily hours. It is incorrectly reading the work schedule on a 1 day absence booking. If the user try to book annual leave for one day it defaults to 24 hours. However, if he put in a request for more than one day it correctly calculates the hours based on his work schedule.

It occurs for IOS iPhone and iPad.

Android and Desktop works fine.


Employee Central: Time Off

Employee Central: Mobile

Reproducing the Issue

Apply for one day leave in iPhone / iPad and notice the following:



The engineering team are redesigning the iPhone and iPad time off product with a target release b1708. Currently there is no plan for updating the older version. All existing users of time off will receive the redesigned screens in b1708. Please contact you CSM to know status about it or you may refer to the release notes when they are published.

See Also



iPhone iPad   , KBA , LOD-SF-EC-MOB , Employee Central Mobile , LOD-SF-EC-TIM , Time Off , Product Enhancement


SAP SuccessFactors HCM Core 1702