SAP Knowledge Base Article - Preview

2462004 - CAD data not passing to C4C


  • SAP Contact Center integrated with SAP C4C
  • There are report's that the integration is not working as expected
  • Call can be seen in CDT but the call details are not present in the C4C interface



  • SAP Contact Center 7.0
  • SAP Contact Center, cloud edition 7.0


SAP Contact Center, cloud edition 1.0 ; SAP Contact Center, on-premise edition 7.0


CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, C4C, Cloud, Communication Desktop, Call Attached Data , KBA , CRM-CCI , Contact Center Infrastructure , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.