When trying to accessi/edit the "Owners" tab for a particular Organization ID, it is greyed out:
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP SuccessFactors Learning Management System (LMS)
Reproducing the Issue
- Users navigate to LMS Admin side > Users > Organization;
- Enter the Organization ID and try to click on the Owners tab;
- This option is grayed out.
This is as per design in the latter versions of LMS.
In previous releases, with the addition of succession planning license this change was possible. However in the newer releases, the succession functionality within the LMS has been deprecated. Also the org owners functionality is deprecated from current version and it is not possible anymore to make such an amendment.
You can still control users access to Organization Dashboards, please refer to KBA 2253221 - How to give access of Organization Dashboard to a user, for more instructions.