SAP Knowledge Base Article - Public

2458945 - Candidate is not moving from NES step (Signature Step) to Orientation step - Onboarding

Symptom

  • After signing documents candidate is not moving from NES Step to Orientation Step.
  • If candidate access welocme message via email,activity is not moving forward.

Environment

SAP SuccessFactors Onboarding - 1.0

Resolution

  1. Forms should be maintained properly with signature of candidate.
  2. Enable autofollowup signature step in Super Admin.
  3. Enable “SignEmpFormsFollowNewEmployeeStep” and “SignEmpFormsOnSiteQuest” and  set ‘True’.
  4. check include to print package in upload option.
  5. checked the locales properly. Locale should be matched and candidate should be carry out process via correct locale.
  6. Below is correct link in welcome letter and should be maintained properly.
    {SiteURL}/ApplicantPage.aspx?HRDataId={HRDataId}&Account={AccountName}&Locale={locale}

Keywords

Signature step, NES, Orientation. , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors Onboarding all versions