SAP Knowledge Base Article - Public

2458926 - Email Subject is Empty - SuccessFactors Report Distributor

Symptom

Email creation is completed in report distributor but it does not go to recipient and it throw error as “Email Subject is empty”.

Environment

SAP SuccessFactors HXM Suite

Cause

Subject field not configured on the email template.

Resolution

  1. Configure the default subject field in all the sections as marked below in yellow:

1.jpg

  • Default
  • Email Override
  • OnCompletion
  2. Once the default templates are populated then subjects will be seen in e-mail. 
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Keywords

SF, success factors, e-mail , KBA , LOD-SF-ANA-ORD , Online Report Designer , Problem

Product

SAP SuccessFactors HXM Suite all versions