SAP BusinessObjects Cloud gives "An error occurred in Connection Server service: Table 'information_schema.columns' doesn't exist"
- SAP BusinessObjects Cloud 2017.7.0 and later
Reproducing the Issue
- Connect to your SAP BusinessObjects Cloud tenant
- From the Main Menu click "Create > Model"
- Click "Use a datasource" and click "SQL Databases"
- Connection Type: MySQL 5
- Connection Name: Create New Connection
- Connection Name: <ConnectionName>
- Server: <Your MYSQL4 Server>:<Port>
- Database: <Your Database>
- User Name: <Your User>
- Password: <Your Password>
SAP BusinessObjects Cloud requires MYSQL version 5
MYSQL version 4 worked previously even though it was unsupported per System Requirements and Technical Prerequisites
Upgrade your MYSQL system to version 5 or higher or switch from a MYSQL4 to MYSQL5 system
- Help resources
- Help portal
- SAP community network ( Questions & Answers / Direct Link to Create Question / Blogs )
- SAP community wiki
- Ideaplace forum ( for enhancement requests & new features )
- Video tutorials
- Videos by topic areas: ( Overview, What's New, Models and Connections, Stories, SAP Digital Boardroom, Planning, Predictive, Collaboration, Administration )
- Training events
- Past event recordings
- New user handbook
- How to connect to on-premise data
- Introducing SAP BusinessObjects Cloud: BI and Planning (SAP Press book)
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