SAP Knowledge Base Article - Public

2458216 - Configure Notification to Send Messages to Multiple Recipient(s) using Data Driven Type [Notifications] - Onboarding 1.0

Symptom

This article provides information on how to configure Onboarding notifications to send messages to multiple recipients.

  • Trigger an Onboarding e-mail notification to multiple recipients that is not defined in the system
  • Send carbon copy of the Onboarding e-mail notification to group of recipient
  • Send to an external e-mail that is mapped in a key
  • Send a copy of the e-mail to an external e-mail domain

Environment

SAP SuccessFactors Onboarding 1.0 - All Versions

Resolution

For Live Customer(s), Implementation Partner(s), and Consultant(s)

  1. Navigate to SAP SuccessFactors HCM > Onboarding > Notifications
  2. Locate the Notification Template to configure
  3. Select the Notification Template and Edit button will appear in the Tool Bar
  4. Click the Edit button
  5. Edit Notifications pop-up form will appear
  6. Click Recipient tab
  7. Select Data Driven Notification in one of the recipient fields below.

    a. Specify Notification Recipient - The e-mail assigned to this will be included in the 'To' box of the message
    b. Specify Notification CC Recipient - The e-mail assigned to this will be included in the 'CC' box of the message

  8. Enter the email address 
  9. Click Update and Apply to reflect the changes

Note

  • If multiple recipients should receive the notification message, add semicolon ';' at the end of every e-mail to separate e-mail accounts (e.g. 'johndoe@test.com;janedoe@test.com')
  • Remove spaces if multiple e-mail address accounts use, the notification message will not be received by the expected recipient
  • For multiple Named Users, add semicolon ';' to separate and use the following format: '{user:HiringManager, objattr=email};{user:Recruiter, objattr=email}'

Keywords

Emails ; Notifications ; Template ; Sending ; Sender ; Recepient ; Data Driven ; DataDriver ; Recipient ; Recipients ; Receiver ; Email Account ; E-Mail ; Messag ; Multiple , KBA , #sfobdhowto , #sfobdnotifications , #sfobdneedtopublished , LOD-SF-OBD-EML , Emails and Notifications , How To

Product

SAP SuccessFactors Onboarding all versions