SAP Knowledge Base Article - Public

2456995 - Changes in Content Object do not apply to users

Symptom

After changing one or a few settings in the Content Object level, the changes do not apply to the user that have the item assigned.

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"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Learning

Cause

The user does not have the changes applied to its item, because after changing the settings the item is not reassigned to the user.

If the item is not reassigned to the user, it will remain with the old settings.

Resolution

After finishing the Content Object settings change, a popup box will appear.

To the item already assigned to the user be updated with the new settings, it is necessary to click "Yes".

Note: reassigning the item to the user will cause loss of any progress made with the item.

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Another important thing to note is: If the items are associated to curricula, users will not be reassigned with the wizard mentioned above.

The solution in this case would be to remove the items from the curricula and add them back.

Before taking this step, please confirm if the items have either Retraining or Initial Assignments. If it does, take a screenshot of the configuration, it will be necessary to reconfigure when you readd the items to the curricula.

See Also

2333808 - LMS Content Structure Knowledge Support and Tips

2536933 - Learning Content Objects - User Assistance Documentation link

2074284 - SAP SuccessFactors AICC Overview - User Assistance Documentation Link

2537515 - Creating Assessments to Test Users' Learning - User Assistance Documentation Link

Keywords

change, content, object, reassign, user, item, update, setting, edit, wizard, reassignment , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ITE , Items , LOD-SF-LMS-CNT , Content , LOD-SF-LMS-CUR , Curricula , Problem

Product

SAP SuccessFactors Learning all versions