SAP Knowledge Base Article - Preview

2456952 - Mobile Number and Email Address not displayed in the Mobile Search [SF MOB]

Symptom

  • When searching for a user in mobile, their Mobile Number and e-mail Address are not displayed in the search suggestions. However, when searching for users in the desktop both are displayed.
  • User has been granted the permission via RBP > employee data > to view "Mobile Number" and "e-mail Address"


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Environment

SAP SuccessFactors Mobile

Product

SAP SuccessFactors Mobile all versions

Keywords

user search, user info, phone number, email address, search results, search, mobile search, permission , KBA , LOD-SF-FWK-MOB , Mobile Application , Problem

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