SAP Knowledge Base Article - Preview

2456526 - "SAP customer number unknown for installation number" while trying to import Best Practices package in Solution Administration


  • While trying to import the Best Practices package in Solution Administration, you get the below error:
    500 SAP Internal Server Error
    ERROR: SAP customer number unknown for installation number &XXXXXXXXXX& (termination: RABAX_STATE)



SAP Solution Manager 7.2 SP05 and higher


SAP Solution Manager 7.2


SAP customer number unknown for installation number,
, KBA , SV-SMG-SVC , Administration of Service Connections with Solution Manager , SV-SMG-IMP , Implementation / Project and Process Management , Problem

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