SAP Knowledge Base Article - Preview

2455767 - How to Generate or Download the Diagnostics Agent "Support Logs" - Solution Manager


For a in depth investigation the Diagnostics Agent Support logs are needed please find here :

  • How to generate the Support logs from the Diangostics Agent OS level
  • How to download the Diagnostics Agent Support Logs from the "Agent Administration" UI

Disclamer: "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



  • Solution Manager 7.1
  • Solution Manager 7.2


SAP Solution Manager 7.1 ; SAP Solution Manager 7.2


How to Download the Diagnostics Agent's "Support Logs" - Solution Manager supportlogs smdsetup supportlogs , KBA , SV-SMG-DIA-SRV-AGT , Agent Framework , How To

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