For a in depth investigation the Diagnostics Agent Support logs are needed please find here :
- How to generate the Support logs from the Diangostics Agent OS level
- How to download the Diagnostics Agent Support Logs from the "Agent Administration" UI
Disclamer: "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
- Solution Manager 7.1
- Solution Manager 7.2
How to Download the Diagnostics Agent's "Support Logs" - Solution Manager smdsetup.sh supportlogs smdsetup supportlogs , KBA , SV-SMG-DIA-SRV-AGT , Agent Framework , How To
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