SAP Knowledge Base Article - Public

2455548 - Information Required for PSM Release Requests


In order to process and analyse issues efficiently, we should gather the following information: 

  • What is the business use case for the custom solution and what are you trying to achieve.
  • What is required to be PSM released and why does it need to be released.
  • In case you require business content such as fields of a business object from a UI screen please provide a screenshot of that UI screen and mark which UI elements should be enabled for read access and write access.
  • Please gather contact information like email address and telephone number so that SAP can easily get back to you in case of questions.
  • As this is new development request priority should be Medium.


KBA , sales , psm , service , AP-RC-ECO-PSM , Public Solution Model , LOD-CRM-SRP , Service Request Processing , LOD-CRM-OPP , Opportunity Management , How To


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