2451984 - Migration of Phone Call Activities Template is Obsolete

Your requirement is to migrate the Phone Call Activities but the migration template appears Obsolete in Cloud for Customer system.

1. Go to Business Configuration work center
2. Select Implementation Projects view or Overview
3. Search and Open the activity Migration of Phone Call Activities
4. Choose Migrate phone call activities using the migration tool
5. Able to see Migrate Phone Call Activities – Obsolete

OR

1. Go to Business Configuration work center
2. Go to Overview view
3. Search and Open the activity Prepare for Data Migration
4. Select Download migration templates
5. Phone Call Activities template appears Obsolete

It is recommended to use Data Workbench for data uploads. There will not be any new enhancements for old migration templates.

KBA , migration of phone call activities , LOD-CRM-EMP , Employee , How To

SAP Cloud for Customer 1805 ; SAP Cloud for Customer add-ins 1802 ; SAP Cloud for Customer add-ins 1808 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer add-ins 1705 ; SAP Hybris Cloud for Customer add-ins 1711