SAP Knowledge Base Article - Public

2451251 - Error in Candidate Search by Location

Symptom

An error occurs when searching for candidates by location in the keyword and item search.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Candidates Tab in Recruiting and conduct a Search using Location attribute  

    1.png
  2. Put some value for Location and postal code


     2.png                                                                                                                                                            
  3. Click on Search and above shown error comes 'Not a valid criteria' 

Cause

This error comes when the configuration for Radial Search is not done in the instance, since it is a feature of this functionality.

Resolution

Please perform the following steps to avoid this error:

  1. Provisioning > Company Settings > Recruiting > Enable Radial Candidate Search
  2. Configure the following field id's in the Candidate Profile XML as required fields: zip and country
  3. Request a candidate search reindex

Note: Please reach out to an SAP Implementation Partner for the above configuration changes as part of Radial Candidate Search implementation

Keywords

Radial, Search, , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions