SAP Knowledge Base Article - Public

2450371 - Lumira Desktop 'Connect to SAP gateway failed' to local BW with SNC


In Lumira Desktop, when connecting to a local SNC enabled BW system, the following error occurs:

Error during connection to BW: Connect to SAP gateway failed Connection


LOCATION CPIC(TCP/IP) on local host with Unicode ERROR GSS_API(maj)

STOP! – initial call to gss_indicate_mechs() failed TIME Mon Mar 27 18:42:54 2017 RELEASE 721 COMPONENT SNC (Secure Network Communication)

VERSION 6 RC -1 MODULE sncxxdl.c LINE 578 DETAIL SncPDLInit SYSTEM CALL gss_indicate_mechs COUNTER 2



  • SAP BusinessObjects Lumira Desktop 1.31.X
  • SAP GUI 7.40
  • SNC enabled local BW system
  • SAP Secure Login Client

Reproducing the Issue

  1. In Lumira Desktop, click File > New > Download from Business Warehourse
  2. Select 'Connect to: Local BW System'
  3. Select the SNC enabled BW server, input client ID and language
  4. Click 'Connect'


The SAP NetWeaver Single Sign-On Secure Login client for NWBC is outdated or otherwise incompatible.


The issue has been resolved by updating the SAP Secure Login Client from version to version


NW SSO, SNC-enabled, BW Extension, Business Warehouse, unable to login, log in , KBA , BI-LUM-DIS , Lumira Desktop/Discovery , Problem


SAP Lumira, desktop edition 1.0