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2449971 - EPM Add-in hangs after installing Microsoft update KB3178690


  • After applying Microsoft (MS) security update KB3178690 when a report or input schedule that uses multiple models is refreshed MS Excel 2010 will stop responding.
  • Error message: "Error in refresh sheet - External component has thrown an exception" when refreshing a workbook
  • EPM add-in template may generate the message "Restoring Excel Calculations" and Excel hangs.
  • Excel freezes and eventually it has to be termintated from Task Manager.



  • EPM Add-in 10.0
  • MS Office 2010


SAP Business Planning and Consolidation 10.0, version for Microsoft ; SAP Business Planning and Consolidation 10.1, version for Microsoft ; SAP Business Planning and Consolidation 7.5, version for Microsoft


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