SAP Knowledge Base Article - Preview

2449688 - Online Monitoring: "Forwarded Calls In" type for previous days is not working

Symptom

At Online Monitoring "Forwarded Calls In" type is not working for previous days


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Environment

  • SAP Contact Center 7.0.8
  • SAP Contact Center 7.0.9
  • SAP Contact Center 7.0.10

Product

SAP Contact Center, on-premise edition 7.0

Keywords

filter OM online monitoring ALL , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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