SAP Knowledge Base Article - Public

2449255 - C4C RUI Link Clickable but Not Authorized


When you are not authorized to see an Account, the link to access the same should be disabled.

Reproducing the Issue

  1. Logon on RUI
  2. Go to Visits
  3. Search for any Visit
  4. See the link for Accounts is still clickable, even though you have no access for the same
  5. When you click on the Account link, you will get an error message saying that you are not authorized to display the data.


This is the current system behavior.


The link for an instance will only be disabled when you have no access to the whole Work Center.
This cannot be controlled for a single instance.


KBA , LOD-CRM-EMP , Employee , How To


SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer add-ins 1705