Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Incoming number at SAP Contact Center is not getting matched correctly when PSTN numbers have different number length
SAP Contact Center 7.0
SIP trunk different length long digits mask plus + leading remove location city country SC mask PSTN E.164 ACD Automated Call Distribution , KBA , CRM-CCI , Contact Center Infrastructure , How To
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.