SAP Knowledge Base Article - Public

2447852 - [SSO] Multiple Asserting Parties - Can't select the new Asserting Party

Symptom

A Partner/Support Engineer adds additional Asserting Parties for the customer but then cannot select the Asserting Party to be permanently displayed. New Asserting Party can be selected and saved but when you exit SSO page and re-enter, the original Asserting Party is selected again.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. On Provisioning, add a new asserting party named as Asserting Party 2;
  2. Hit the save button:
    asserting party 2.jpg
  3. Exit the SSO page and re-enter. See that the one displaying is Asserting Party 1:
    asserting party 1.jpg

Cause

This is expected behavior of the system.

Resolution

Following on from the example above, Asserting Party 1 will always be 'selected' and displayed regardless of the amount of Asserting Parties configured. It doesn't matter which Asserting Party is chosen, they are all active, not just the one that is 'selected'.

That being said, you don't need to worry about what is the asserting party being displayed, all of them will work.

Keywords

SSO, asserting party, multiple asserting party, select, display, missing , KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-SSO , Single Sign-on , How To

Product

SAP SuccessFactors HXM Suite all versions