SAP Knowledge Base Article - Public

2444987 - Undelivered mails from SuccessFactors LMS

Symptom

You are receiving emails to your mail box as per the below screenshots.

Screenshot1.png

Screenshot2.jpg

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Cause

The 'To e-mail address' to which connector result notifications are being delivered is set incorrect in your connector configuration as below.

Incorrect Email Address.png

Resolution

To stop such emails, you may have to remove the e-mail address or provide a valid e-mail address.
Once done and save changes, you will stop receiving such emails.

Keywords

KBA , LOD-SF-LMS-NOT , Notifications , Problem

Product

SAP SuccessFactors Learning all versions