SAP Knowledge Base Article - Public

2444571 - Partner Support (How To) - Enable Mobile in Apple's IOS (Ipad and Ipad Pro) - Onboarding [Mobile]


How to enable mobile Onboarding New Employee Step for Ipad and Ipad Pro?


  • SAP SuccessFactors Onboarding
  • Apple's IOS Ipad and Ipad Pro



  1. Navigate to SAP SuccessFactors Onboarding back-end > Target Customer's Account ID
  2. In the left section under 'See Also', click 'Account Options'
  3. In 'Account Options' page, in the left section under 'Tasks', click 'Add Option'
  4.  Enter 'AllowiPadWithoutDocuSign' in the name field; 'Logical' in the Type field; and 'True' in the value field to turn on feature
  5. Click Add to save option



  • After Q1 Release of SAP SuccessFactors Onboarding (b1702), Apple's Ipad and Ipad Pro is now supported to access Candidate's Paperwork
  • If DocuSign eSignature is enabled, turn on the feature Add Outside Signing Support by selecting 'Yes'. See KBA 2569994 on how to configure DocuSign.

See Also

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