User uploaded 2 offer detail templates in provisioning however only one template is showing in the dropdown menu when generating an offer approval for a candidate
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP SuccessFactors Recruiting Management
Uploaded offer detail template named "Manager Requisition - SubStatus" is named identically to one of the Job Requisition XML template (Highlighted in yellow)
Make sure that you have a unique template name for your job requisition XML templates and offer detail templates to avoid this kind of issue.
offer detail, job requisition, not available , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem