SAP Knowledge Base Article - Public

2444498 - Address Type Language Incorrect in Workflow Approval Step


  • During workflow approval, address types Business and Home are in the wrong language.
  • Correct language translations exist for addressTypes in the picklist, but are not being displayed in the workflow.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors HCM Cloud
  • Employee Central

Reproducing the Issue

  1. In the example below, the workflow was created by someone in the en_US (English) locale.
  2. When a user in the de_DE (German) locale logs into the system and proxies in as the user in the en_US locale, address types Business and Home are displayed in English instead of German:



  • The behavior is due to a proxy limitation regarding the addressType picklist and is not language specific.
  • Business and Home will always be displayed as the locale of the user who created the workflow.



SuccessFactors , Success Factors , SF , Employee Central , EC , work flow , Business , Home , addressType picklist , language , won't translate , wrong language , ECT 70402 , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Bug Filed


SAP SuccessFactors HXM Core all versions