SAP Knowledge Base Article - Public

2444457 - Field Mapping Tool Error-Onboarding


  • Field Mapping Tool Error in Onboarding


  • Applicable To All DataCenters.
  • EC Integrations.


Check environment details.if you map one environment on one codebase B1702, to another environment on B1611 – it will produce unexpected & unintended results.
Ex:DC4 BizX Preview environment should link back to the DC4 ONB Preview environment.

Try refreshing RBP permission.

Check in provisioning Whether ONB-EC XML is empty and upload it.

check webservice credentials is active in superadmin and it has been mentioned in Provisioning-company settings-Onboarding.

Check dependent and emergency fields whether True has been maintained in dependency column and remove it.



  • ONB-EC Integration
  • Field mapping tool.
, KBA , LOD-SF-OBD , Onboarding , Problem


SAP SuccessFactors Onboarding all versions