SAP Knowledge Base Article - Public

2444186 - Cannot delete Questionnaire Survey


In the LMS we have recognized that we cannot delete a questionnaire survey that is not in use.

We click on "Delete" and the system asks me "Are you sure you want to delete ...? " - We click "Yes" and the system reloads the page but the survey still exists.

We know that surveys, that are in use are not deletable. But survey that are not in use should be deletable.


SuccessFactors Learning Management System (LMS) - All Supported Versions


The Survey in question is set to 'Active'


  • Make the survey inactive by unticking the 'Active' checkbox and selecting 'Apply Changes'
  • Then select 'Delete'
  • The survey will now be deleted.

Delete Survey.png


Questionnaire; Survey; Delete Survey; , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS , Learning Management System , How To


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