SAP Knowledge Base Article - Public

2444023 - Integration not working in salesdemo

Symptom

Integration (setup) of sales demo environment with a customer's live instance is not working.

Environment

SAP SuccessFactors HCM Suite

Resolution

  • Cross-environment integrations are not supported.
  • The only option for demoing the BizX/LMS integrations from the sales demo landscape is to have both BizX & LMS tenants which reside in the sales demo environment.
  • This is because the application keys differ between PROD and sales demo, therefore the integrations will not work nor are supported.

Keywords

integration, sales demo, partner instance, cross integration, pre sales instances , KBA , salesdemo_reviewed , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-FWK , Platform Framework , LOD-SF-SER , Service Request , Problem

Product

SAP SuccessFactors HXM Suite all versions