When we change the line manager in the system under the manager users, the e-mail notification is triggered even after the e-mail notifications are disabled in the instance.
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SAP SuccessFactors HXM Suite
Reproducing the Issue
- Change the user manager under Manage Users:
A document transfer e-mail notification is receive even though the e-mail notification is turn off:
- Document notification is turn off in Admin Center -> Email notification templates:
This is expected behavior under the current framework.
- There is no 'Notifications on auto-routing documents' email configuration under email template notification page.
- Sending such email is hard coded in Manage Users tool when document transfer is triggered
Document transfer, email notification, Notifications on auto-routing documents , KBA , LOD-SF-PLT-NOT , Email Notifications , Problem