SAP Knowledge Base Article - Public

2443076 - Workflow Reports are Not Fetching Information in Advanced Reporting - RBP Restrictions

Symptom

  • User is unable to access workflow requests through Admin Center > Manage Workflow Requests
  • User is not getting any data while running EC Standard Workflow reports
  • No data appears while fetching any workflow related tables in advanced reporting reports

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFact Worforce Analytics
  • Online Report Designer > Advanced Reporting
  • Report Center > Report Canvas > Advanced Reporting

Reproducing the Issue

  1. Go to Advance Reporting and select "Workflow" from drop-down
  2. Select all columns from "Workflow Emp Wf Request" table
  3. No data appears

Note: This behavior also happens to any EC Standard Workflow Related reports.

Cause

The user has not been granted access to workflow data in Role Based Permissions (RBP).

Resolution

  • User must have "Manage Workflow Request" RBP permission in order to run / view data in workflow related advance report.
  • To grant the above permission, please find the RBP role where this permission needs to be granted then navigate to below steps:
  1. Go to Admin Center
  2. Manage Permission Role
  3. Permission > Administrator Permissions
  4. Manage Workflows > Manage Workflow Requests
  5. Done
  6. Save Changes

Important: Please wait for at least 5-6 hours to refresh the RBP permission granted above and then try running the workflow report.

Workflow_Permission.PNG

See Also

KB article 2625815 - Workflow Reports are not Working - Misconfiguration and RBP Restriction

Keywords

sf, success factors, WFA, ANA, rpt, manage, work flow, request, missing, data, working, error, issue, permission , KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , LOD-SF-ANA-ADV , Advanced Reporting (ODS) , Problem

Product

SAP SuccessFactors Workforce Analytics all versions