2443076 - Workflow reports are not fetching information on Advanced Reporting - RBP restrictions

• User is unable to access workflow requests through Admin Center > Manage Workflow Requests
• User is not getting any data while running EC Standard Workflow reports
• No data appears while fetching any workflow related tables in advanced reporting reports

• SAP SuccessFactors HCM Suite
• Online Report Designer > Advanced Reporting
• Report Center > Report - Canvas > Advanced Reporting

1. Go to Advance Reporting and select "Workflow" from drop-down;
2. Select all columns from "Workflow Emp Wf Request" table;
3. No data appears;

• This behavior also happens to any EC Standard Workflow Related reports;

User has not been granted access to workflow data in RBP

• User must have "Manage Workflow Request" RBP permission in order to run / view data in workflow related advance report. To grant the above permission, please find the RBP role where this permission needs to be granted then navigate to below steps:

1. Go to Admin Center
2. Manage Permission Role
3. Permission > Administrator Permissions
4. Manage Workflows > Manage Workflow Requests
5. Done
6. Save Changes

Important: Please wait for at least 5-6 hours to refresh the RBP permission granted above and then try running the workflow report.

NOTE:

Please check the following article for other causes and corresponding fixes:
2625815 - Workflow reports are not working - Misconfiguration and RBP restriction

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